Privacy

Summary of the privacy policy

This is a summary of our privacy policy

What does this privacy policy cover?

This privacy policy aims to describe the following:

What type of personal data we collect and use and how we collect it
When and with whom we share your personal information
What choices you can make about how we collect, use and share your personal information

What personal data do we collect and use and how do we collect it?

We collect personal information when:

You give us the information
We collect it automatically
We receive it from others

When you create an account on one of our websites, log in to receive offers or information, or make a booking through our platform, you provide us with your personal information. We also collect such information through automated technologies such as cookies, which are placed on your browser, possibly with your consent, when you visit our websites or download and use our apps. We also receive information from affiliates within Expedia Group, as well as from business partners and other third parties that help us improve our platform and related tools and services, update and maintain accurate records, potentially detect and investigate fraud, and our Services.

How is your personal information shared?

Your personal data may be shared to help you book your travel and/or holiday, to assist you with your travel and/or holiday, to communicate with you (including when we send information about products and services or Allow you to communicate with travel providers and/or property owners) and comply with the law. The full privacy policy describes how personal information is shared.

What are your rights and choices?

You can exercise your data protection rights in various ways. For example, you can unsubscribe from marketing by clicking the unsubscribe link in the emails or, where applicable, in your account or by contacting our customer service. Our privacy policy informs you about the options and data protection rights available to you.

Categories of personal information we collect

When you use our Platform, Apps, or related tools or services, we may collect the following types of personal information from you as necessary:

Name, email address, telephone number, home, business and billing addresses
Government-issued IDs required for booking or identity verification, such as: B. Passport, driver's license and state recovery numbers, and for vacation property owners, their tax identification number
Payment information such as payment card number, expiration date and billing address
Travel-related preferences and requests such as preferred destinations and accommodation types, as well as special dietary and accessibility requirements, if available
Loyalty program and membership information
Date of birth and gender
Geolocation
Images, videos and other recordings
Social media account ID and other publicly available information
Communicating with us (e.g. recording calls to customer service representatives for quality assurance and training purposes)
Searches you make, transactions and other interactions with you on our online services and apps
Other communications that take place via the Platform between partners and vacationers, as well as in-group chat and collaboration tools for vacationers
The searches and transactions conducted through the Platform
Information you give us about other people, such as: B. Your travel companions or others for whom you make a booking
Information we receive about you from other Expedia Group companies and third parties, such as: B. our business and affiliate partners and authorized service providers, which may include updated contact information, demographic information, interests and purchase history, which we may add to your account or profiling and use for market research and analysis

When you install one of our apps or use our platform, we automatically collect the following types of information from your device

IP address
Device type
Unique device identification numbers
Internet browser type (e.g. Firefox, Safari, Chrome and Internet Explorer)
Internet provider
operating system
Mobile network
How your device has interacted with our online services, including pages viewed, links clicked, trips viewed and features used, along with associated dates and times
Details of referring websites or exit pages and general geographic location (e.g. state or city level)

Mobile apps

When you download and use one of our mobile apps, we collect certain technical information from your device to enable the app to function properly and as otherwise described in this Privacy Policy. This technical information includes:

Device and phone connectivity information such as your network operator, network type, network operator, SIM (Subscriber Identity Module) operator and SIM country
Operating system and version
Device model
Performance and data usage
Usage data, such as B. Dates and times the app accesses our servers, the features and links clicked in the app, search queries, transactions and the data and files downloaded into the app
Device settings selected or enabled, such as Wi-Fi, Global Positioning System (“GPS”) and Bluetooth (which may be used for location services, subject to your permission as explained below)
Mobile device settings
Other technical information such as the name, type and version of the app, if necessary to provide you with services

Location-based services permissions:

Depending on your device's settings and permissions and your choice to participate in certain programs, we may collect your device's location using GPS signals, cell towers, Wi-Fi signals, Bluetooth or other technologies. We collect this information when you log in through the App or another program (either during your initial login or later) to enable certain location-based services available in the App (such as finding the closest available accommodation ). . To disable the app's location features, you can log out or change your mobile device settings.

Use of personal data

We use your personal information for various purposes described below, which depend on the website you visit or the app you use.

Your use of online sites, apps and services:

Book the trip you want or enable the booking of a holiday property
Providing services related to the booking and/or account
Create, maintain and update user accounts on our platform and authenticate yourself as a user
Maintain your search and travel history, accommodation and travel preferences and similar information about your use of the Expedia Group Platform and Services and as otherwise described in this Privacy Policy
Enable and facilitate the acceptance and processing of payments, coupons and other transactions
Management of loyalty and reward programs
Collect and activate booking-related reviews
Help you use our Services faster and easier using features such as: B. the ability to log in with your account to the online services and websites of some Expedia Group companies

Communication and Marketing:

Responding to your questions and requests for information and processing information decisions
Enable communication between you and the travel provider, e.g. B. Hotels and owners of holiday accommodation
Contact you (e.g. via SMS, email, phone calls, postal mail, push notifications or messages on other communication platforms) to provide information such as travel booking confirmations and updates for marketing purposes or for other purposes described in this Privacy Policy
Market our products and services, optimize that marketing to be more relevant to you, and measure and analyze the effectiveness of our marketing and promotions
Administer promotions such as contests, sweepstakes and similar giveaways

Other Business Purposes and Compliance

Conduct surveys, market research and data analysis
Maintain, improve, research and measure the effectiveness of our websites and apps, activities, tools and services
Monitor or record calls, chats and other communications with our customer service team and other representatives, and platform communications between or between partners and vacationers for quality control, training, dispute resolution and as described in this Privacy Policy
Create aggregated or otherwise anonymized or de-identified data that we may use and share without restriction, where permitted
Promote security, verify the identity of our customers, prevent and investigate fraud and unauthorized activities, defend against claims and other liabilities, and manage other risks
Comply with applicable laws, protect our rights and interests and those of our users, defend ourselves and respond to law enforcement authorities, other legal authorities and requests that are part of legal proceedings
Comply with applicable security and anti-terrorism, anti-bribery, customs and immigration and other such due diligence laws and requirements
Operate our business for legitimate business purposes and as permitted by law

Legal basis for processing:

We only collect personal data from you (i) where the personal data is necessary to perform a contract with you (e.g. managing your booking, processing payments or creating an account at your request), ( ii) where the processing is within our lawful interests and is not overridden by your rights (as explained below) or (iii) where we have your consent to do so (for example, sending you marketing communications where consent is required ). In some cases we are required by law to collect personal information from you, for example when it is necessary to use your transaction history to comply with our legal financial and tax obligations.

If we ask you to provide personal data to comply with a legal obligation or to perform a contract with you, we will make this clear in due course and inform you whether the provision of your personal data is mandatory or not (as well as by the possible consequences if you do not provide your personal data).

Certain countries and regions allow us to process personal data based on legitimate interests. Where we collect and use your personal data in reliance on our legitimate interests (or the legitimate interests of a third party), those interests will typically be to operate or improve our Platform and to communicate with you as necessary to provide you with our services To provide services such as security screening purposes when you contact us, to respond to your inquiries, to conduct marketing, or to detect or prevent potentially illegal activities.

In some cases we may use automated decision-making, for example in relation to evaluating fraudulent transactions or suspicious activity on our website. As part of this processing, automated decisions may be made by entering your personal data into a system and calculating the decision using automatic processes. If you pose a risk of fraud this may affect your ability to book on our website. You may have rights regarding automated decision-making, including the ability to request a manual decision-making process instead or to challenge a decision based solely on automated processing. If you would like to learn more about your privacy rights, please read the section below.

Disclosure of personal data

We share your personal information as described below and in this Privacy Policy and as permitted by applicable law.

Third Party Service Providers. We share personal information with third parties in connection with providing services to you and operating our business (for example, to provide credit card processing, customer service, business analytics and fraud prevention and compliance services, and to provide you with advertising tailored to your interests is). These third parties are required to protect personal information we share with them and are prohibited from using directly identifying personal information except to provide services for which we have engaged them. You must not use the personal information we share with you for the purposes of your own direct marketing (unless you have given your express consent to the third party in accordance with the terms provided by the third party).
Travel provider. We share personal information with travel-related providers such as hotels, airlines, car rental companies, insurance companies, vacation rental owners and managers and, where available, activity providers, railway companies or cruise lines that fulfill your booking. Please note that travel providers may contact you to obtain additional information if and as necessary to facilitate your booking or otherwise provide the trip or related services.
Business partners and offers. If we promote a program or offer a service or product in connection with a third-party business partner, we will share your information with that partner to assist in marketing or to provide the related product or service. In most of these cases, the program or offering will contain the name of the third party business partner, either alone or in conjunction with ours, or will direct you to that company's website. An example of such a business partner relationship would be a third-party loyalty program for which you could earn points by completing a booking on our Platform.
Legal Rights and Responsibilities. We may disclose your personal information to enforce our policies or when we are permitted to do so by applicable law (or have a good faith belief that we are required to do so), such as: B. in response to a request from a law enforcement or government agency in connection with actual or proposed litigation, or to protect and defend our property, employees and other rights or interests. We may also disclose your personal information in response to a subpoena or other legal request, or when required to process certain taxes as required by law or legal process.
Corporate transactions. We may share your personal information in connection with a corporate transaction such as a divestiture, merger, consolidation, assignment or sale of assets, or in the unlikely event of bankruptcy. In the event of a purchase, we will inform the buyer that they may only use your personal data for the purposes specified in this privacy policy.

Your Rights and Choices

You have certain rights and choices regarding your personal information, as described below:

You can access, change, request deletion or update the accuracy of your information at any time, either by logging into your account or by contacting us
If you no longer wish to receive marketing and promotional emails, you can unsubscribe by clicking on the “unsubscribe” link in the email. You can also log in to your account to change communication preferences (not available for all Expedia Group companies) or contact us here. Please note that if you unsubscribe or unsubscribe from marketing emails, we may continue to send you important transactional and account-related messages that you will not be able to opt out of
For our mobile apps, you can view and manage notifications and settings in the app's and your operating system's settings menus
If we process your personal data based on consent, you can withdraw that consent at any time by contacting us. Withdrawal of your consent will not affect the lawfulness of the processing that took place before you withdrew your consent and will not affect our processing of your personal data based on a legal basis other than consent

Certain countries and regions provide their residents with additional rights regarding personal information. These additional rights vary by country and region and may include:

Request a copy of your personal information
Request information about the purpose of the processing activities
Delete your personal information
Object to our use or disclosure of your personal information
Restrict the processing of your personal data
Opt out of the sale of your personal information
Port your personal information
Request information about the logic involved in our automated decision-making used in our fraud prevention practices and the outcome of such decisions

If you have any questions about privacy, your rights and choices, and to make a request to change or update your information or to request deletion, please contact us

In addition to the rights set out above, you may have the right to complain to a data protection authority about our collection and use of your personal data. However, we recommend that you contact us first so that we can do our best to resolve your concern. You can submit your request to us using the information in the section. We respond to all requests we receive from individuals wishing to exercise their personal data protection rights in accordance with applicable data protection laws.

International data transfer

The personal data we process may be transferred or transferred to countries other than the country in which you reside. These countries may have data protection laws that differ from the laws in your country.

Our Platform's servers are located in the United States, and Expedia Group companies and third-party providers operate in many countries around the world. If we collect your personal data, we may process it in any of these countries.

We have taken appropriate steps and put in place safeguards to ensure that your personal information remains protected in accordance with this privacy policy. For example, all data transfers between our group companies are subject to our intra-group agreements, which contain strict data transfer terms and conditions (including the European Commission's Standard Contractual Clauses for transfers out of the EEA) and require all group companies to protect the personal data they process in accordance with applicable data protection law. In addition, certain U.S. subsidiaries of Expedia Group have certified with the EU-US and Swiss-US Privacy Shield, as discussed below in the “Privacy Shield” section.

We also require that third parties to whom data is transferred have appropriate safeguards in place to protect your personal data in accordance with applicable data protection laws. The specific measures used depend on the service provider, and our agreements with them may include Standard Contractual Clauses approved by the European Commission, certification of the service provider under the EU-US and/or Swiss-US Privacy Shield, or reliance on the service provider's Binding Corporate Rules as defined by the European Commission.

Privacy Policy Updates

We may update this privacy policy in response to changing laws or technical or business developments. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Policy.

Top 10 games In Italy